Author: People Development

Learning

I Wish


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Objectives

  1. To determine real problem areas in a team or an organisation.

Time

30 Minutes

Materials Required

Post-it notes or wall cards.

Instructions

  1. Prior to the meeting give every team member a wall card or large Post-it and ask them to write in felt pen in large letters their Wish answering the following question: “If I could change anything about the team’s mission/goal or way of working or about the way team members interact with each other I would….”
  2. Encourage team members to be open, honest and imaginative and then return the card to the activity leader without their name on it. You may like to set up a special “in tray” so that the wishes can be deposited there anonymously.
  3. The activity leader will stick the cards on the wall and facilitate a discussion and action plan during the meeting.

Debrief

  1. What do people want to change about their roles?
  2. What could be done to make your job better?
  3. What prevents you or the team from making the changes?
  4. What might be the potential gains from these changes?
  5. Which wishes can come true and what would the team need to do about it?

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Learning

Team Decision-Making Checklist


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Objectives

  1. To help improve the team decision-making process by making teams more aware of potential issues.
  2. To discuss, understand and develop good decision-making procedures and skills.
  3. To analyse how well the team makes decisions.

Time

60 minutes

Materials Required

One copy of the “Team Decision Making Checklist” per team member.

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Instructions

  1. There are a number of issues that commonly occur within teams; the checklist gathers these issues into 10 categories and suggests a number of questions that can be raised to both diagnose underlying problems and for improving future performance.
  2. Identify an important issue that was recently decided upon in the team or one which you are facing now. (You should reach consensus on the problem but it is prudent for the activity leader to have identified one in advance in case the team members do not come up with a relevant issue.
  3. The activity leader issues the checklist of questions to individual team members.
  4. Individual team members, or the team as a whole, should read the checklist and answer the questions to gain a better understanding of how well your team makes decisions.

Debrief

  1. How many of these decision-making issues has your team neglected in the past?
  2. Would decisions be better addressed if these steps were followed?

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Learning

Building Bridges


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Objectives

  1. To identify the team’s key stakeholders.
  2. To help team members get a better understanding of the point of view of the team’s key stakeholders, and how these stakeholders could help the team.
  3. To create a plan to develop a positive relationship with the team’s stakeholders.

Time

60 minutes

Materials Required

A copy of the building bridges handout for each team member.

Flip charts and marker pens.

Instructions

  1. The activity leader discusses the importance of positive relationships with stakeholders.
  2. Use brainstorming to generate a list of key stakeholders. (See APPENDIX 1)
  3. Remind the team of the rules of brainstorming – to generate as many ideas as possible without criticism by anyone. Run the brainstorming session for as long as you can generate new ideas.
  4. After the team has finished brainstorming distribute building bridges handout to the team.
  5. Divide the team into smaller groups and ask these groups to complete the handout for the key stakeholders.
  6. After 30 minutes the team is to prepare a flip chart and present back to the rest of the team.

Debrief

  1. Did the team members get a better understanding of who the key stakeholders are and how they could help the team?
  2. Do you spend enough time cultivating the most important stakeholders? (You must measure importance according to the impact they can have on your project and not simply their status)
  3. What are the specific things we need to do after the meeting?
  4. Who is the most appropriate person to take responsibility for this?
  5. When should the team get back together to review progress?

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Learning

Much in Common


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Objectives

  1. To show that team members will have lots in common with each other and provide a structured way to learn more about each other.
  2. To help build team identity.
  3. To help build rapport amongst team members.

Time

 45 minutes

Materials Required

Copies of the ‘Much in Common’ Activity handout.

Instructions

  1. Distribute copies of the ‘Much in Common’ Activity form to every team member. Ask each team member to find a partner and instruct them to find out as many things in common as possible within 2-3 minutes.
  2. At the end of time ask them to find a new partner and repeat the process two more times.

Debrief

  1. Ask the team how many things they found in common.
  2. Ask “what were the more likely areas of commonality – e.g. sports or hobbies, areas where they lived as children”. Did anyone discover something very unusual that they had in common?
  3. Discuss the value of human relationships within teams and commonality and diversity and what these mean to teams.

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Learning

Do you understand?


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Objectives

  1. To understand the importance of clear communication, including feedback.
  2. To recognise the value in taking risks, making mistakes and learning from them.

Time

 45 minutes

Materials Required

Two blank sheets of A4 paper for each team member and pens or pencils.

Instructions

  1. Select a volunteer from the team and ask them to come to the front. Give him or her Diagram 1. The volunteer must sit with his or her back turned to the team, but in such a way that they cannot see the diagram.  The volunteer describes the diagram in detail so that the team members can draw the diagram as described. They may not ask any questions. The volunteer decides when he or she has given them enough information.
  2. When this step is completed, share the results of the team members and compare it with the original. Did anyone get it right?
  3. Select another volunteer from the team and ask them to come to the front. Give him or her Diagram 2.  This time the volunteer can face the team, but in such a way that they can not see the diagram.  The volunteer describes the diagram in detail so that the team members can draw the diagram as described. However this time the team may ask as many questions as they like and seek clarification. Again, no communication other than oral communication is permitted. The team decides when they are satisfied and have no more questions.
  4. Share the results and compare with the original.

Debrief

  1. Ask the team whether the exercise was difficult. Were there differences each time? Did the possibility of seeking feedback (asking questions) make a difference? Did visual contact help the volunteer see when team members were having difficulty?
  2. Did the volunteer present the big picture from the outset (describe the whole image before beginning to describe the detail? This is a very important lesson that applies to all work tasks, that is the need to put the detail in perspective.
  3. Did the team members make assumptions?
  4. Did the team members have a lapse in attention?

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Learning

Marooned


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Objectives

  1. To help team members become more aware of each other’s perceptions and values.
  2. To identify the characteristics of good team members.

Time

Approximately 60 minutes depending on the number of presentations.

Materials Required

Paper, flip charts and marker pens.

Instructions

  1. Team members need to imagine that they have just been marooned on a desert island. This is an unusual desert island and they are able to select six well known people to come with them. These may be well known personalities from public life or television to be marooned with. Team members have five minutes to write down the names.
  2. Each member in turn then tells the rest of the team who they selected and their reasons for making such a selection. Write the names on the flip chart.

Debrief

  1. Did anyone have trouble trying to reduce their list to six?
  2. Did anyone have trouble not finding enough people to be marooned with?
  3. Now that they have heard everyone’s selections, would anyone like to change their mind?
  4. Are there any themes which they notice about the sort of people who were chosen?
  5. What are the characteristics of people who create this sort of respect?
  6. Agree together on your “dream team”.
  7. Discuss issues related to diversity and the qualities of good team members.

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Learning

Team Quote Bingo


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Objectives

  1. To review some of the qualities that make for great teams.

Time

 45 minutes

Materials Required

One Bingo card for each person.

Instructions

  1. Distribute one blank Bingo card to each team member. If there are not enough, two or more people may need the same card (in which case there may be more than one winner for a particular game).
  2. Read out the quotations randomly from the list (if you like you can cut up the quotes and draw them out of a container). Wait until team members have had time to digest the significance of a quotation. You may like to discuss each quotation as you go. After each, read out the author. If team members have that name on their card they can cross off that name.
  3. The first person to complete their card wins.

Debrief

  1. Ask the team, which quotes were the most memorable and the significance of the messages. What did they learn from the quotations in relation to the effective team performance?

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Learning

Population Control


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Objectives

  1. To consider how making assumptions can derail the decision-making process.
  2. To analyse the decision making process and the influence of team members in decision making.

Time

 45 minutes

Materials Required

Flip chart and marker pens.

One Population Control Worksheet for each team member.

Instructions

  1. Hand out a Population Control Worksheet to each team member and ask them, without discussing with anyone, to rank the countries in order of population size from 1 (highest) to 15 (lowest).
  2. Divide the team into groups of five or six persons each and ask them to discuss and come to a group consensus on the right answer.
  3. If you like you can record the group results on a flip chart.
  4. Hand out the answer sheet.

Debrief

  1. The importance of the debrief is to discuss whether stronger voices in the group dominated and swayed the conclusion. Were the timid voices respected? Did anyone feel that they were not listened to at any time and actually had the right answer (call for a show of hands)? Was knowledge effectively pooled to get the best result?
  2. Was there disagreement amongst group members and how was this resolved?
  3. How was the communication? Were group members polite to each other, did they listen and let others speak?

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Learning

Coat of Arms


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Objectives

  1. To provide a way to discuss team qualities and to learn about how other team members see themselves and the work of the team.
  2. To help build team identity.
  3. To use visual material to support discussion about team member values and assumptions.

Time

 45 minutes

Materials Required

Flip chart and marker pens or blank copies of the ‘Coat of Arms’.

Instructions

Instructions:

  1. Distribute blank copies of the ‘Coat of Arms’ to each team member on A3 paper, or ask team members to draw their own on a sheet of flip chart paper.

  2. Sometimes teams can have difficulty getting started on unfamiliar creative tasks – so the activity leader should prepare one or two ideas to get the discussions started.

  3. Ask the team member to draw their personal Coat of Arms as follows:

  • In space 1 – ask the team as a whole to draw something that characterises a recent peak performance (e.g. a project completed, school built).

  • In space 2 – draw something about yourself that few people know (e.g. I can play the trumpet).

  • In space 3 – draw a symbol of how you like to spend your spare time.

  • In space 4 – draw something that stands for your own personal beliefs and values (e.g. honesty above all).

 4. After 10 minutes ask each person to pair up and discuss their Coat of Arms with their partner.

5. Ask as many team members as you have time for to describe their Coat of Arms to the rest of the group.

 

Debrief

  1. What major themes were identified?
  2. Ask why this activity can help build human relations.
  3. Ask if the discussion of the Coat of Arms helped team members understand other team members better.

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Learning

Reflect Back on Team Decisions


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Objectives

  1. To help team members get a better understanding of how they make decisions.
  2. To help the team understand what impact this has on individuals and on the wider team.

Time

 30 minutes

Materials Required

Flip charts and marker pens.

Instructions

Prior to the session put the following questions on a flip chart:

  • Does the team really seek to make decisions that are acceptable to all team members?
  • Are differences of opinion freely expressed or are decisions made by one or two team members?
  • What impact does this have?
  • Does the team think it is important to make sure everyone has an influence?
  • Are there some decisions that should only be made by one or two people?
  1. The activity leader discusses the importance of striving for decisions that are acceptable to all team members and the likely impact this has on team performance.
  2. Think back to recent projects or tasks and the way the team has made decisions in the past and answer the questions on the flipchart honestly.

Debrief

  1. Did the team members get a better understanding of the way the team makes decisions?
  2. How can we ensure we improve decision making and make it more inclusive in the future?

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