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It is the responsibility of the manager involved at the respective stages of the Grievance process to provide the relevant documentation to People and Organisation. 

Management must retain records detailing:

  • the nature of the grievance raised
  • management’s response
  • any action taken and the reasons for it
  • whether there was an appeal and if so, the outcome

These records should be kept confidential and retained in the employee’s personal file in accordance with data protection legislation which requires the release of certain data to individuals on their request.

Copies of any meeting records should be given to the individual concerned where they request it although in certain circumstances some information may be withheld, for example to protect witnesses.


To download a copy of the Filing Checklist – Personal File, click here.


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