Managing Grievances – Informal Stage

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Managing Grievances New Policy

Effective from 01.03.2022

from 01.03.2022

The revised Managing Grievances policy is effective from 1.3.22 and requires to be used for all new grievance cases going forward from that date. The policy and the accompanying procedural guidance can be found under the link below.

Managing Grievances Policy  

Managing Grievances Guidance

Follow this link for full details: Policies for People (sharepoint.com)

Employees should aim to settle their grievances informally with their line manager who, in turn, should make every reasonable effort to resolve grievances at this early stage.  If the grievance is against the line manager then a more senior officer within the Service should be approached.  The key to successfully resolving grievances is to settle the problems quickly before they develop into major difficulties for all concerned.

If you are the employee

If you are the line manager/senior officer

Only where attempts to resolve the grievance informally have been unsuccessful can the grievance be dealt with under the formal stage of the grievance procedure.

Click here to return to the Managing Grievances main page.

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