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New Occupational Health provider
The Occupational Health provider for Aberdeen City Council is now PAM Healthcare. Thank you for your patience while we continue to transition between providers.
Referrals
You can make referrals via the online portal. Managers should have received a link from the new Occupational Health provider, PAM, that will give access to the portal to be able to do referrals. When you first log in using a temporary password the system will allow you to change your password to one of your own choosing. This password must be a minimum of 8 characters, contain at least one capital letter and one number. There must be NO special characters such as @?% etc.
Troubleshooting
If you are having trouble logging in and you have received an email to tell you that you have access, it is likely because the email or password has been entered incorrectly. Emails must be entered all in lower case, no capital letters whatsoever.
If you forget your password you can click ‘Forgot Password’ on the log in screen, enter your work email address and the system will automatically generate a new password, this will be resent to your work email address.
Physiotherapy Referrals
Coming soon
Drug and Alcohol Testing
This service is now live. For more information please she the SharePoint page – Occupational Health
Ill Health Retirement
If you need to need to make a referral for Ill Health Retirement, please ensure you upload a copy of the Pen 3.1 form, as part of your referral – PEN 3.1 Template
PAM Healthcare guides for managers
Creating a Management Referral
Creating a Health surveillance referral
Getting the best out of Occupational Health
PAM Healthcare guides for employees
A5 Occupational Health Management and YOU Brochure
Occupational Health FAQ for employees
Reasonable Adjustments
If you are looking to refer an employee to OH for help with identifying any reasonable adjustments, we now have a corporate system in place for this purpose. Just click on the link below to find the reasonable adjustment passport page which can be used for long or short term requirements. Not all reasonable adjustments will require a referral to OH to implement. Some will be easy to work through between an employee and their line manager.
Transfer of medical records
All occupational health records held by TAC, our previous occupational health provider, will be transferred to PAM Occupational Health and held in a secure and confidential manner, in exactly the same way your GP or a hospital would hold any medical information about you. If you are still undergoing an assessment by our previous provider, this will continue until your assessment is complete and your records will then by transferred to our new provider.
The typical content of your occupational health files will include:
- Medical questionnaires completed during the recruitment process
- Notes from consultations with occupational health doctors and nursing advisers, where individuals have been specifically asked to attend an appointment
- Occupational health reports to your employer
- GP and specialist reports where individuals have consented to these being obtained either during the recruitment process or during employment.