Aberdeen City Council Capability Framework

Level 1

To do this effectively each of us needs to:

  • Promote equality and diversity
  • Value others and celebrate success


What this looks like when we're at our best ...

  • We treat people with dignity and respect – we’re all equal – we’re all people
  • We act and speak in a way which is positive, motivating and encouraging
  • Thank you goes a long way – we appreciate each other
  • We notice, recognise and celebrate good work
  • We value everyone but call out poor performance when we see it

What this looks like when we're at our worst...

  • Plenty negative feedback but not so much positive
  • Deliberately putting someone else down
  • The more you do, the less thanks
  • Being spoken to like a child
  • Getting defensive
  • Using jargon


Equality and diversity

I understand 

  • The protected characteristics under the Equality Act (2010)
  • My responsibility to treat others with dignity and respect


Equality and Diversity

I show I can 

  • Apply the principles of equality, diversity and inclusiveness
  • Make others feel welcomed and included
  • Communicate with colleagues and customers in way which demonstrates value and respect

Valuing others and celebrating success

I understand

  • What my colleagues do and the contribution each makes
  • The need for professionalism at work

Valuing others and celebrating success

I show I can 

  • Provide support, encouragement and challenge to others
  • Encourage and act on constructive feedback
  • Demonstrate self-awareness and handle interpersonal relationships with empathy and appreciation
  • Notice and appreciate the good work of others

Click into each Guiding Principle to explore all the knowledge, skills and behaviours required of level one employees​

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