Capability Framework – level one trust

Aberdeen City Council Capability Framework

Level 1

To do this effectively each of us needs to: 

  • Understand the importance of distributed leadership – recognising we can all be leaders wherever we are in the organisation
  • Take responsibility and hold ourselves and others to account for what we’ve said we’ll do
  • Manage risk
  • Make sure we comply with legislation and procedures

BEHAVIOURS

What this looks like when we're at our best ...

  • We face up to things – we learn from mistakes and move on
  • Every day’s a school day – we look for ways to improve, we’re open to feedback to help us develop
  • We step up, take ownership and deliver a great job
  • We’re open about what we’re doing and encourage input from others
  • We make every penny count – we spend public money wisely
  • If we see something that needs changed, we do something to change it
  • We do what we say we’ll do

What this looks like when we're at our worst...

  • That’s not my job
  • Moaning but not doing anything about it
  • Hiding things or sweeping them under the carpet
  • Micro-managing
  • Slopey shoulders
  • Being hypocritical
  • Saying one thing and doing another

KNOWLEDGE

Distributed leadership

I understand 

  • Where and how I can make my voice heard

SKILLS

Distributed leadership

I show I can 

  • Join debate and discussion on issues that affect me and my work

Holding self and others to account

I understand 

  • Continuous Review and Development and my own personal objectives in this
  • My development needs

Holding self and others to account

I show I can 

  • Plan and prioritise my work to meet deadlines and deliver on outcomes
  • Effectively and professionally respond to customer enquiries and complaints

Managing risk

I understand 

  • How to raise concerns about issues that may put colleagues or customers at risks
  • My responsibility for ensuring my own and others’ health and safety 

Managing risk

I show I can

  • Work in a healthy and safe manner
  • Maintain confidentiality

Complying with procedures

I understand

  • The rules and guidelines applicable to my role including relevant policies, processes, guidance, regulations and legislation
  • The Council’s media, communication and social media protocols
  • My responsibilities for complying with data protection (GDPR) and other information governance requirements
  • My responsibility for Child and Adult Protection
  • My responsibility for dealing with enquiries and complaints within approved timescales

Complying with procedures

I show that I can

  • Work consistently within relevant policies, processes and guidance and seek  clarification as required 
  • Fully comply with data protection and information governance requirements

Click into each Guiding Principle to explore all the knowledge, skills and behaviours required of level one employees​

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